What information does Indi collect from you?
In order to better provide you with the services offered on the Indi Site, Indi collects two types of information about its visitors: Personally Identifiable Information and Non-Personally Identifiable Information.
Personally Identifiable Information -This refers to information that lets us know the specifics of who you are. Personal information is requested in many ways, for example, when you register and set up an account, post on the Indi Site and Apps, utilize a feature or service, apply for a credit card, fill out surveys, and send us feedback. For example, this information might include your name, billing address, shipping address, Face Book ID, telephone number, e-mail address, credit card or other payment information, and product details. With this information, Indi can better provide you with personalized services. For some third party services, we may collect your personal information on behalf of these service providers and share it with them.
Where do we collect information from you and how do we use it?
Our primary goal in collecting personal information is to provide Indi's visitors with a superior customized experience. We use the customer contact information in many ways, including without limitation to communicate with customers, to inform them of their status, to send promotional information, and to enhance the operation of our Site and Apps and administer our systems. Demographic data also may be collected at our Site and Apps from third party log-in services, advertising servers, content servers, or web site analysis agents who provide us with the zip code and area code associated with a visitor's server, along with pages viewed on our Site and/or Apps. We review the actions of the Indi visitors on to determine customers' preferences. Indi also does research on our visitors' demographics, postings, interests, and pages viewed based on the information provided to us during content uploading, challenges, posting comments and reviews, a promotion, from our server log files, from our Site and Apps analysis agents, or from challenges, drawings, postings or surveys. We will use this data to tailor the visitor's experience at our Site and Apps, to improve our marketing and promotional efforts, to statistically analyze Site and App use, to improve our product and services offerings, and to customize our Site's and Apps’ content, layout, and services. We receive reports from third party ad servers, content servers, or web site and app analysis agents that tells us how many ads were presented and clicked upon or what content was served or viewed. We may also share your personally identifiable information with third parties who provide services to us, our customers and web site visitors. Those third parties include authorized contractors, temporary employees and consultants and other companies working with us (collectively, "agents"). Where we believe it to be appropriate (in our sole discretion), we will ask our agents not to disclose or use your personal information for purposes other than to provide services to you or Indi. We gather information in the following ways:
Use of the Site, Apps and Services Generally - We collect IP addresses, cookies and device and usage for the purposes of system administration, and gather broad demographic information, to enable ads to be served on our Site and Apps and generally to report Non-Personally Identifiable Information to our advertisers and channel owners on Indi whose channel you have visited, and to monitor the level of activity on our Site and Apps. We collect information from visitors to our Site and Apps regarding the URLs they came from, domain types, their IP addresses cookies and device information, all geographic and demographic information, the date and time of their visit or various use, the number of visits and various uses, the number of visits per session, the server type, the operating system and browser type used to come to the Site and Apps, the country, state and telephone area code where their servers are located, the pages and page titles of our Site and Apps that visitors viewed during their visit, whether the visitor's computer is enabled for Java or cookies, browser language, applications and plug-ins, and any search terms entered on our Site and Apps. We also track customers' traffic patterns throughout their session, including which pages, information and advertisements a customer views while using the Site and Apps, content posting, communications and all other use of the Site and Apps. We also use your IP address to diagnose problems with our servers, software, to administer our Site and Apps and to gather demographic information. We may share aggregated statistics about pages viewed on our Site and Apps, sales and other shopping information with third parties.
Uploading Content - We track all aspects of the upload process to provide us with information to monitor and improve our uploading process. This information includes the file name, attributes and contents of the uploaded file. We also request additional information to pinpoint the date, time and your upload location and the location, place of business, etc. for where your video was filmed.
Action Tags/Web Beacons - We may use and allow others to use action tags or web beacons in the operation of our Site and Apps. All of the foregoing Non-Personally Identifiable Information is shared with channel owners on Indi with respect to your visits on their channels, and Personally Identifiable Information may be transferred to a channel owner based on your agreement to share such information when uploading to an engagement on the channel owners channel.
Who is collecting your information?
Image Servers - We may use a third-party image serving company to serve the graphics that visitors see on our Site and Apps more quickly. They collect a visitor's IP address and the URLs of any graphics viewed and the date and time of the visit. However, they do not collect and we do not provide them with any Personally Identifiable Information. They may also use a "cookie."
Email Services - We may use a third-party service provider to send promotional and other e-mails to customers. Images contained in the email may be served by the third party. They collect certain information about you such as your IP address, browser type, your operating system, the country and server your computer is logged onto, where the servers that your computer is logged onto is located, the time and date that a particular email was viewed, the area code and zip code associated with your server, and whether you responded to a particular ad or email, products viewed and whether you continued on to make a purchase. They may use a "cookie" or "action tags."
Financing Services - We may use a third-party bank to provide a credit card and financing to customers who desire it. The bank collects personally identifiable information to provide their financing services. General Provision of Services and Site Operations - We contract with third-party service providers to operate many of our website and app functions. We may provide such third-party service providers with your other personal information as needed to operate many of our website and app functions.
With whom do we share your information?
Invitations and Other Communications to Non-members - You can invite friends to join the service by sending invitation emails via our automated invitation system. Indi stores the email addresses that you provide so that the respondents may be added to the friend's list of the member sending the invitations, and also to send reminders of the initial invitation you send. Indi does not sell or rent these email addresses or use them to send any other communication besides invitations, and invitation reminders.
Channel Owners on Indi - All Non-Personally Identifiable Information associated with your visits and use on their channels is shared with channel owners on Indi, and Personally Identifiable Information may be transferred to a channel owner based on your agreement to share such information when uploading or engaging within the Site and/or Apps.
Payment Processing - We will disclose your Personally Identifiable Information to third party payment processors to facilitate your purchases on the Site and/or Apps.
Data Analysis Agents - The information collected by or for Indi may be provided to an outside company for the purpose of analysis. That analysis is to help us to improve our Site and/or Apps and feature selection, and to notify you of special offers that may be of interest to you. That data analysis agent may not share any Personally Identifiable Information with others, or use it for any other purpose than to help Indi.
Ad & Content Servers, Advertisers, Image Servers and Website & App Analysis Agents - These third parties use their cookies' identification numbers and internal web site and app tracking features to serve ads on our Site and/or Apps and to collect aggregated information to create statistics about our customers and visitors, traffic patterns, and related Site and App information. In the event that our ad servers collect any Personally Identifiable Information on our behalf, it will not be used by them or disclosed to any third parties. To find out more information about our current website and app analysis agents information practices, click here and here.
Compliance with Service of Process or Law Enforcement - Occasionally Indi may be asked by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation, without notice to you. Indi fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we believe to be unlawful.
Challenges, Sweepstakes and Drawings - Where you enter a sweepstakes, drawing or other promotion, we may provide entry information, including name, address, email address and age to the company providing the prize or sponsoring the promotion. They may use your Personally Identifiable Information to send you marketing or promotional materials or other communications.
Sale of the Company or Assets - Indi and its affiliated companies each reserve the right to disclose and transfer your Personally Identifiable Information in the event that any such company is sold, in whole or in part, either as an entire corporate entity or through an asset sale that includes a customer information database. This right is reserved whether or not the customer database is sold independently of any continuing operations of such company.
How can you update or correct your Personally Identifiable Information?
We believe you should have the ability to access and edit the personal information that you have provided to us. You may modify any of your personal information in your account online at any time, provided that any such modifications are fully accurate. We encourage you to promptly update your information if it changes. For information on deleting your information and data, please contact us as set forth in “Contact Us” below.
What are your choices regarding collection, use, and distribution of your information?
The Site and/or Apps may contain configuration settings that can be set to configure information usage. You may also set your browser so that it will not accept "cookies" to prevent assignment from the ad server of a unique identifier; however, you may experience difficulty using the features and services on the Indi Site and/or Apps, shopping on any merchant site, and performing other transactions if you do so.
What security precautions are in place to protect against the loss, misuse, or alteration of your information?
We take steps to help protect the confidentiality and security of personal information you share with us through our website and mobile application. In general, information transmitted through the Internet may not be perfectly secure, and we are unable to guarantee the security of your personal information.
We encourage you to take steps to help protect the confidentiality and security of your account and personal information, including by doing the following:
A special note about children's privacy.
Our policy is that we do not knowingly collect, use or disclose Personally Identifiable Information about visitors under 13 years of age. If you are the parent or guardian of a child under 13 years of age and believe that they have disclosed personally identifiable information to us, please contact us at email@example.com so that we may delete the child's information.
Indi and third-party use of "cookies" and "action tags."
Indi Cookies: When you use our Site and Apps we will store cookies on your computer and/or phone in order to facilitate and customize your use of our Site, the Apps and to facilitate attribution tracking for the Things I Love feature. Our cookies store things like randomly assigned user identification numbers, the country where you are located, and your name and profile image location to welcome you back to our Site and Apps and to facilitate attribution tracking for the Things I Love feature. Tracking for the Things I Love feature is done utilizing affiliate network providers that are tied into a merchant’s website. For more information about their use of information please click here and here.
Carefully review privacy policies of any third party sites.
Residents of the European Economic Area (“EEA”).
If you are located in the EEA, you have certain rights under European law with respect to your personal data, including the right to request access to, correct, amend delete, port to another service provider, or object to certain uses of your personal data. If you have any questions about whether this section applies to you, please contact us using the information set forth in the “Contact Us” section below.
Access and Portability: You can request a copy of the Personal Data. You have the right to ask for a copy of your Personal Data in a machine-readable format and can also request that we transmit the data to another entity where technically feasible.
Corrections: If you believe that any Personal Data we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data. You can also correct some of this information directly by logging into your account.
Erasure: You can request that we erase some or all of your Personal Data from our systems. Please note that the erasure of even some of your data may make your channel inoperable and require the deactivation of the channel.
Withdrawal of Consent: If we are processing your Personal Data based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any time. Please note, however, that (a) that the removal of processing of your Personal Data may make your channel inoperable and require the deactivation of the channel and (b) in order to interact with any other channel on Indi you will be required to provide express consent on a case-by-case basis for the use or disclosure of certain of your Personal Data and your latter consent will re-activate the processing of your Personal Data.
Right to File Complaint: You have the right to lodge a complaint about Indi's practices with respect to your Personal Data with the supervisory authority of your country or EU Member State.
Transfer & Storage: Indi's services and platform is hosted and operated in the United States (“U.S.”) through Indi and its service providers. We may transfer your Personal Data to the U.S., to any Indi affiliate worldwide, or to third parties acting on our behalf for the purposes of processing or storage. By using any of our platform or services or providing any Personal Data for any of the purposes stated above, you consent to the transfer and storage of your Personal Data, whether provided by you or obtained through a third party, to the U.S. as set forth herein, including the hosting of such Personal Data on U.S. servers.
Residents of Certain U.S. States.